Terms and Conditions for Rainbet
These Terms and Conditions (“Terms”) govern your access to and use of rainbet-online.net (the “Website”) and related services provided by Rainbet (“we”, “us”, “our”) in Australia. By accessing or using the Website, you confirm that you have read and agree to these Terms.
By continuing to browse, you may allow the use of cookies according to your preferences. Where required by law, we will request your consent before activating non-essential cookies.
Acceptance and changes to the Terms
By creating an account, using any feature, or otherwise accessing the Website, you accept these Terms. We may update these Terms to reflect operational or legal changes. When updates are made, the revised Terms will be posted on the Website. Continuing to use the Website after changes take effect means you accept the updated Terms.
Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Eligibility and age requirement
The Website is intended for individuals aged 18 years and over. You must not use the Website if you are under 18. You are responsible for ensuring your use is lawful and appropriate for your circumstances in Australia.
We use cookies to:
- maintain the session and enable essential functions (login, security, fraud prevention);
- improve service performance and stability;
- remember settings and preferences;
- measure platform usage to identify errors and optimize the experience;
- where applicable, display more relevant content or communications based on interests.
Account registration and security
When registering, you agree to:
- Provide accurate, current, and complete information.
- Keep your login details confidential and secure.
- Notify us promptly if you suspect unauthorised access.
- Maintain control of the email address and phone number associated with your account.
You are responsible for activity occurring under your account, unless you can show that it resulted from a security issue outside your reasonable control.
Strictly necessary cookies
They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be disabled from our preference system, although you can manage them from your browser (see corresponding section).
Performance and analytics cookies
They help understand how the platform is used (e.g., visited pages, loading times, error events). The information collected is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.
Functionality cookies
They allow choices to be remembered to offer a more consistent experience (e.g., region, language, display settings). They may be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and targeting cookies
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not perform interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed by consent and you may reject it without losing access to essential functions.
User obligations and prohibited conduct
You agree not to:
- Use the Website for unlawful purposes or in a way that breaches these Terms.
- Attempt to bypass security measures, access restricted areas, or interfere with site operation.
- Use automated tools (bots, scrapers) to access or manipulate the service without permission.
- Provide false information, impersonate others, or misuse payment instruments.
- Engage in abusive, threatening, or harassing behaviour toward other users or staff.
We may take action (including suspension) where activity appears suspicious, harmful, or inconsistent with these Terms.
Where applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can change your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.
Payments, fees, and transactions (if applicable)
If the Website supports payments (such as deposits, withdrawals, or purchases), the following may apply:
- You authorise us and/or our payment service providers to process transactions you initiate.
- Fees, minimums, maximums, processing times, and verification requirements may apply and can vary by method.
- You are responsible for ensuring you use payment methods you are authorised to use and for any bank or provider charges.
- We may request additional checks before processing certain transactions to protect users and the service.
If a payment is reversed, chargebacked, or otherwise invalidated, we may adjust account balances accordingly and investigate the related activity.
You can control cookies from your browser settings. In general, you can:
- open browser settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete cookies and stored data;
- restart the browser to apply changes.
If you block strictly necessary cookies, some functions may fail (e.g., staying logged in).
Responsible gambling and account controls
We support safer play tools such as limits, time-outs, self-exclusion, or closure options where available. You are responsible for using the tools that fit your needs and for seeking support if gambling becomes problematic. Requests related to limits or exclusions should be directed to support.
Some functions may rely on external providers (e.g., measurement, security, or integrated functionalities services). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and demand reasonable standards of security and confidentiality.
Content, intellectual property, and permitted use
The Website, including its software, design, text, graphics, logos, and other content, is owned by or licensed to Rainbet and is protected by applicable intellectual property laws. You may use the Website for personal, non-commercial purposes only, and you must not copy, modify, distribute, or create derivative works from the Website except as permitted by law or with our written permission.
A cookie can be:
- session: deleted when the browser is closed;
- persistent: remains for a defined period or until you delete it.
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
Third-party services and links
The Website may include links to third-party websites or integrate third-party services (such as payment processing or analytics). We do not control third-party services and are not responsible for their content, availability, or policies. Your use of third-party services is at your own risk and subject to their terms.
We may update this policy to reflect technical, operational, or legal changes. The current version will be the one published on the platform with its update date.
Disclaimers and limitation of liability
The Website is provided on an “as available” basis. We take reasonable steps to operate and maintain the service, but we do not promise that it will be uninterrupted, error-free, or free from technical issues.
To the extent permitted under applicable Australian law:
- We are not liable for indirect or consequential loss (such as loss of opportunity) arising from your use of the Website.
- We do not accept liability for losses resulting from events outside our reasonable control, including network failures or third-party service outages.
- Nothing in these Terms excludes consumer guarantees or rights that cannot be excluded under law.
Where liability cannot be excluded, it is limited to the minimum extent allowed by law.
If you have questions about the use of cookies or wish to exercise options related to your preferences, please contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, 9th Floor, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico