This Privacy Policy explains how Rainbet (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you use rainbet-online.net (the “Website”) in Australia. It also outlines the choices and rights you may have and how to contact us with privacy requests.
By continuing to browse, you may allow the use of cookies according to your preferences. Where required by law, we will request your consent before activating non-essential cookies.
This policy applies to personal information processed through the Website and related support channels. It does not cover third-party websites or services that you may access via links on our Website; those services have their own privacy practices.
Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Depending on how you interact with the Website, we may collect the following categories:
Such as your name, date of birth (to support age verification and eligibility checks), username, and account identifiers.
Such as email address, phone number, and communication preferences.
Such as pages viewed, clicks, session duration, referral pages, and activity logs that help us understand how the Website is used and to detect unusual behaviour.
Such as IP address, device identifiers, operating system, browser type, language settings, and diagnostic data.
If the Website offers paid features or payments are required (for example, deposits, withdrawals, or purchases), we may process transaction amounts, timestamps, payment method type, and payment status. We do not aim to store full payment card details where a payment provider can process them on our behalf.
Such as messages you send to support, call records (if applicable), and information you choose to provide during dispute resolution or account-related queries.
We use cookies to:
We may use personal information to:
They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).
They help understand how the platform is used (e.g., pages visited, load times, error events). The information collected is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.
They allow remembering choices to provide a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not carry out interest-based advertising, this category may be disabled or used in a limited way. When it exists, it will be managed by consent, and you can reject it without losing access to essential functions.
Depending on context and applicable requirements in Australia, we may process personal information on grounds such as:
Where applicable, you will see a cookie notice that allows you to:
You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.
We may share personal information with:
We do not “sell” personal information as a business model. When we use service providers, we typically require them to handle information in a way that supports confidentiality and security.
You can control cookies from your browser settings. In general, you can:
If you block strictly necessary cookies, some functions may fail (e.g., staying logged in).
Some service providers may store or process information outside Australia. Where cross-border transfers occur, we take reasonable steps to implement safeguards appropriate to the nature of the information and the transfer, such as contractual controls, access restrictions, and security assessments.
Some functions may rely on external providers (e.g., measurement services, security or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we seek to limit their use to what is necessary and require reasonable security and confidentiality standards.
We retain personal information only for as long as needed for the purposes described in this policy, including to provide the service, meet record-keeping needs, resolve disputes, enforce agreements, and comply with legal requirements. Retention periods can vary depending on the type of data and the reason it was collected.
When information is no longer required, we take reasonable steps to delete it, de-identify it, or securely archive it in line with operational and legal needs.
A cookie can be:
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportionate to the objective.
We apply reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or loss. Measures may include access controls, logging, encryption in transit where feasible, and monitoring for suspicious activity.
No online system is risk-free. We cannot guarantee absolute security, but we work to reduce risk and respond appropriately if issues are identified.
We may update this policy to reflect technical, operational, or legal changes. The current version will be the one published on the platform with its update date.
Subject to applicable law and verification of your request, you may be able to:
If you wish to change your marketing preferences, you can typically do so through account settings (where available) or by following opt-out instructions included in communications.
If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us: